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Strasbourg Electricité Réseaux (SER)
Project by Siggis | Strasbourg Electricité Réseaux (SER)

SER is the second largest electricity distribution system operator in France. SER is managing both Low Voltage and HV grids. The company has over 500 000 customers and a network of more than 15 000 km length.
VertiGIS and SIGGIS started the migration from the former Star system to ArcGIS in 2018. The principal scope of the project was the migration of the electricity and telecom data, the implementation of a number of different interfaces to third party business systems, and the implementation of fat clients, web clients, and mobile clients. The first phase of the project was finalized with success in 2021. Currently, SER is in productive operation with over 25 desktop clients (UT for ArcGIS and ConnectMaster), and approximately 700 web and mobile clients (based on VertiGIS Studio). The GIS is integrated with network calculation programs, and the Click-Before-You-Dig process (DT-DICT). Further extensions to the project are under way, e.g. integration with SCADA as the implementation entered a regular maintenance contract stage. One of the important web and mobile realizations is the so-called “zones boisées” application which focuses on the maintenance of trees nearby electricity installations.

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